SCAMFISH Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity. FRN: 937096. We charge fair fees on a no-win no-fee basis, which you can view here. We never ask for money upfront. Recovery outcomes are not guaranteed and will depend on the specific circumstances of each case.

How the
process works

We could help you get your money back in just 3 simple stages.

1. The investigation

Our fraud investigators will assess your case to see if we can help. We'll let you know whether we can help.

2. The bank

SCAMFISH will prepare your individual case and submit a bespoke report to the bank in order to receive their formal response.

3. The Consumer Financial Protection Bureau (CFPB)

If needed, SCAMFISH submits a bespoke report and works with the FOS investigators. If you are unsuccessful, you won't have to pay a penny.

If successful, you receive the money back into your account! We then arrange our invoice. Of course, we keep you updated throughout so that you know what's happening. We handle everything to keep it as easy for you as possible.

If unsuccessful, you won't pay a penny.

If we're able to settle your case with your bank we could get your money back within 15 days.

If the bank refuses to refund you, we'll need to take your complaint to FOS. Once it's with FOS, timelines can vary widely. It can take anywhere between a few weeks to a couple of years.

Every case is unique. The process can vary depending on the bank, the type of scam, and the evidence available. We keep you informed at every stage and adjust our approach to give you the best chance of success.
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